With over 13 years of experience providing call center services, our first clients were public sector entities seeking inbound support for their application processing and education registration solutions, as well as agencies requiring assistance with Technical Support and Help Desk Services. We offer solutions utilizing the latest technology to facilitate and enhance the overall customer service experience. We carry multiple layers of compliance and security and believe in maintaining clear communication in our partnership. We have experience working in a variety of industries providing the great call center services your customers deserve and experienced agents that are ready to handle inbound and outbound calls 24/7/365. Expect us to partner with your team, working together to mirror your services and provide cost-effective and measurable results for a myriad of services, including Tech Support or Help Desk, Customer Support, Order Support, and Overflow Call services.
We can provide the staffing you need, when you need it. Whether it’s an employee to provide short- or long-term coverage for season fluctuations, sickness and/or vacation time, a temp-to-permanent employee, or a group of employees for a project, using our staffing services is a cost effective and efficient way to augment your staff at an optimal level. Not only do we screen our candidates during the hiring process, but we also handle all on-boarding qualifications, which makes hiring easy on you and your organization.
With over fifty years of combined experience in Executive Search and Management Search services, we have worked with both candidates and clients in conducting searches worldwide. We use our industry experience to create customized recruitment strategies based on your individual workforce needs. We guarantee that we will work closely with you to not only understand your business needs, but also to provide the knowledge base necessary to qualify candidates effectively.
Our training programs are designed to assist individuals, groups, and organizations in identifying the tools, concepts, and strategies needed to jump to the next level. We design, develop, and customize our training programs to address both specific and general needs and partner with clients at all market levels. We are certified trainers and have conducted over 10,000 training sessions over the past 14 years.